Customer Service
We were recently presented with a ‘Funeral Service Customer Care Certificate’. This award was based on the high degree of satisfaction expressed by our customers who purchased a funeral plan. Graham Williams from Funeral Planning Service said:
“Funeral directors provide a very personal service but don’t always get the recognition they deserve. We have worked with Milne Funeral Services since 2003 and are delighted that they have been recognised with this certificate.”
Community Involvement
Motorbikes…
Ian has agreed a substantial sponsorship deal with Marty Lennon from Banbridge. In 2017 Marty was 10th and 5th in the Supertwins races at the International North West 200, and 2nd in the Supertwins Irish Championship.
Local clubs & events…
In April MFS proudly sponsored the prizes for the Portadown 5k road race. This ensured that race proceeds were able to be donated to local charities. We also sponsor Portadown Indoor Bowling Club, local football teams, as well as church festivals and events.
Bereavement…
We care about our customers even after they have finished dealing directly with us. Ian sits on the CRUSE Bereavement Regional Committee, and in December 2017, Milne Funeral Services organised a local bereavement service. We plan to run this as an annual event in order to continue caring for our community.
Please contact CRUSE if you think you or anyone you know need bereavement care https://www.cruse.org.uk/
Alternative Language Services
Translation…
If necessary, we can put you in contact with translators for the following languages (amongst others):
română ROMANIAN translation for those needing the services of a funeral director (director pompe funebre)
português PORTUGUESE translation for those needing the services of a funeral director (diretor fúnebre)
lietuvių kalba LITHUANIAN translation for those needing the services of a funeral director (laidotuvių direktorius)
italiano ITALIAN translation for those needing the services of a funeral director (pompe funebri)
Polish…
Oferujemy usługi polskie wolne od opłat
Świadczymy usługi pogrzebowe na najwyższym poziomie, mamy świadomość jak bolesny to czas zwłaszcza na emigracji, dlatego polecamy polskim rodzinom usługi w języku polskim z asystentką prawną Wioletą Machul przy organizacji pogrzebu i przy wszystkich formalnościach z tym związanych, również oferuje usługi prawne w zakresie prawa rodzinnego, kryminalnego, rozwodowego, rozwiązywaniu sporów, prawa cywilnego i prawa pracy.Usługi obejmują również testamenty jak i pomoc w pogrzebowym planie przedpłat jak i we wszystkich formalnościach przy pochówku w tym: organizacja pochówku tradycyjnego na cmentarzu, organizacja kremacji, osoby zmarłej,repatriacja ciała lub urny z prochami do Polski. Proszę dzwonic na numer 07923652192 – Wioleta Machul.